Privacy Policy – Ostling Training
At Ostling Training, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or our services. By using our website or contacting us, you consent to the practices described here.
1. Information We Collect
We may collect the following information when you interact with Ostling Training:
- Personal Information: Your name, email address, telephone number, and any other details you provide when making an enquiry, booking a course, or subscribing to updates.
- Business Information: Company name, job title, and sector (for private sector training inquiries).
- Technical Data: IP address, browser type, operating system, and website usage data, including pages visited and interactions, to improve our services and website experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and process course bookings.
- To provide information about our training courses and services.
- To customize and improve the content and functionality of our website.
- To send relevant updates or information, only if you have opted-in to receive communications.
- To comply with legal obligations and protect the rights of Ostling Training.
3. Legal Basis for Processing
Where applicable under UK data protection law, we process your personal information based on:
- Your consent (e.g., opting into updates).
- The performance of a contract (e.g., booking a training course).
- Compliance with legal obligations.
- Legitimate interests, such as improving our services or ensuring website functionality.
4. Sharing Your Information
We will never sell your personal information. We may share your data only in the following circumstances:
- With trusted service providers who help deliver our training programs or maintain our website.
- To comply with legal or regulatory obligations.
- With your explicit consent.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand how users interact with our website and improve its performance. You can manage your cookie preferences through your browser settings.
6. Data Security
We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
8. Your Rights
Under UK data protection law, you have the following rights:
- Access your personal data and request a copy.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data, where applicable.
- Withdraw consent to marketing communications at any time.
- Object to or restrict the processing of your data.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites and encourage you to read their privacy policies.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, you can contact us:
Ostling Training
14 Mary Crellin House, Langdon Park, London TW11 9FF
Telephone: 07970 918 910
Email: mark.ostling@ostlingtraining.co.uk